ANSAILONG. After studying Chinease - first here in Denmark, later at a Chinease language school in Beijing - the Chinease became so enthusiastic about Viktor, that his teacher thought it was time for a proper Chinease name - Peaceful Competitive Dragon.

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Terms and conditions

All deliveries from www.va-collection.dk is subject to the following terms and conditions.

The website is operated by the company:

Viktor Axelsen
Tesdorpfsvej 5
5000 Odense C
CVR NR.: 34149917

Shipping and delivery

Delivery of products from Va-collection.dk is considered completed when the customer has gotten the product.

Delivery in Denmark

The cost of shipping in Denmark starts at 49,-
Shipping is free on order larger than kr. 600,-
Delivery time is 3-5 working days, exceptions are made for backorders.


Returns and cancellation

Va-collection.dk offers 14 days of cancellation, starting from the day you recieve your products. If you regret your purchase, va-collection.dk has to be notified within 14 days after the day you recieved your products. You are obliged to return the product in the same condition and volume as you recieved it in. You are responsible for the costs of returning the product.

If you have returned a product, you will always be notified by email, when we have recieved the product. In the mail you will recieve information about the continued process. 

Returned products are sent to:
Va-collection.dk
Tesdorpfsvej 5
5000 Odense C

Attach a copy of your order confirmation or bill, and write your banking account on the attachment. We will reimburse you for the purchase directly to your bank account.

Complaints

In case of errors or defects on products from Va-collection.dk, the customer is obliged to notify us in reasonable time after the error has been noted. It is your responsability to highlight the error - you can do so through mail info@viktoraxelsen.dk or phone nr.: 27131115. You can only complain about errors on products within 2 years after you have recieved the product. 

As a customer you can complain for up to 2 years, which means that you can either get the product repaired, switched or get your money back, depending on the circumstances.

We reimburse shipping costs, if the complaint is found to be rightful.

Returned products are sent to:
Va-collection.dk
Tesdorpfsvej 5
5000 Odense C

Payment

On Va-collection.dk you can pay with the following cards; Visa, MasterCard and Maestro.

All prices at www.Va-collection.dk included VAT.

Payment cards

Visa card - No fee

MasterCard / Maestro - Fee of 5,75 %

Payment will be claimed when the products are sent from www.Va-collection.dk
Va-collection.dk can never claim a larger amount than what you accepted when you made the purchase.

Safety for online payment

Payment with Visa to Va-collection.dk happens in collaboration with Quickpay and "SSL" (Secure Socket Layer). Card number and experiry date is send to PBS in encryption. Outsiders can not access information about your payment.

Information is not stored by Va-collection.dk

You have to be 18 years old in order to shop at www.Va-collection.dk - if you are under 18 years old, you must have consent from your parents.
A deal can always easily be cancelled by a parent, if it turns out to be made by a person younger than 18 years. .

Information surrendered to www.Va-collection is never passed along or traded to third parties, unless this happens as part of a restructuring or sale of the company. Possible transfering of information will always happen in accordance with the law.

We dont register person-sensitive data.